FREQUENTLY ASKED QUESTIONS
What size do I order? Your Still Halo size matches your Oura Ring size exactly. Find your size engraved on the inside of your ring.
Which devices are compatible? Still Halo is currently compatible with the Oura Ring 3 & 4 only. Gen 5 compatibility coming soon. Not compatible with Oura Ring 4 Ceramic, Ultrahuman Ring, or RingConn. Compatibility for additional devices is in development — sign up for our email list to be notified.
Will it affect my tracking accuracy? No. Still Halo is designed to sit over your ring without interfering with sensors. We recommend wearing for 24–48 hours to confirm everything tracks normally for you.
Can I charge my ring with the cover on? Yes. Simply align the cover with your charger as normal.
What material is it made from? Silver covers are solid polished 316L stainless steel. Gold covers use a PVD finish.
Will the cover cause skin irritation?
Still Halo is made from 316L surgical grade stainless steel — fully hypoallergenic and safe for all skin types. Like any ring worn continuously, some people may experience minor skin sensitivity from moisture trapping. We recommend removing your cover periodically to let your skin breathe.
Will the gold wear off? PVD is significantly more durable than traditional gold plating and built for daily wear.
What sizes do you offer? Still Halo currently offers covers in sizes 5 through 9, which fit the majority of Oura Ring wearers. Additional sizes are in development and will be available in future drops. Join our email list to be notified when your size becomes available.
How long does shipping take? 4–6 business days. All orders ship free via USPS Ground Advantage.
Do you ship internationally? Yes — Still Halo now ships worldwide. International rates calculated at checkout
What is your return policy? We accept returns and exchanges within 14 days of delivery. Items must be unworn and in original packaging. Customer is responsible for return shipping costs. To start a return visit your order confirmation email and click Request Return, or email hello@stillhalo.com.
How do I contact Still Halo? Email hello@stillhalo.com — we respond within 24 hours.